Member Service Officer

October 18, 2013 - December 30, 2013
Location:Elkhart, IN
Salary Range:Competitive
Exempt/Non-Exempt:Non-Exempt
Benefits:Health, Life, Dental, Vision, Short term disability, Long Term disability, Wellness Program, Paid Time Off
Employment Type:Full Time
Position Group:Member Service Officers
Description:INOVA FCU is seeking experienced Member Service Officer's!

RECEIVE A $1,000.00 SIGNING BONUS!!!!!

GREAT SALARY! GREAT BENEFITS! PAID VACATION!

Member Service Officer will provide quality service to internal and external members. This position ensures prompt, efficient, and courteous service to members by identifying their financial needs and offering solutions, both in person and by phone.
Duties:

Major Duties and Responsibilities:

70% Assists members with transactions, problem solving, advice, and loan applications.

25% Provides external and internal members with prompt, courteous, knowledgeable and efficient service.

5% All other duties as assigned.

Qualifications:

Skills, Knowledge and Experience:

Education:   A high school diploma or equivalent.  Six months experience in a service position. 

Interpersonal: Courtesy, tact, and diplomacy are essential elements of the job.

Other Skills:  Ten key calculator, computer keyboard by touch.  Must be familiar with Windows-based PC.



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