Part Time CSR - Clayton
|May 14, 2013 - July 02, 2013|
|Benefits:||Wellness Benefit, Paid Time Off, Advancement Opportunities|
|Employment Type:||Part Time|
Join our Team - INOVA FCU is seeking experienced tellers!
CSR Level I tellers will provide quality service to internal and external members. This position is responsible for accurately processing transactions, answering questions and providing solutions to members needs. In a team environment CSR's are responsible for accurately processing a variety of transactions, balancing work daily, identifying & referring sales opportunities.
1. Keeps member and credit union information confidential.
2. Achieve an average Quality Loop score of 6.00 each quarter.
3. Maintain monthly referral level of 10 % of total transactions and 5% of referral success.
4. To comply with the standards of internal and external members.
5. To participates in ICUA education, including annual compliance courses.
6. Attends meetings and INOVA FCU events as required.
7. To balance according to teller guidelines.
70% Process members financial transactions and assist members financial needs with product referrals.
25% Balances cash drawer and daily transactions.
5% All other duties as assigned.
|Qualifications:||3 - 6 Months Cash handling experience |
Education: High School diploma or equivalent.
Interpersonal: Courtesy, tact, and diplomacy are essential elements of the job.
Other Skills: Ten key calculator, computer keyboard by touch. Must be familiar with Windows-based PC.